Workforce Diversity at Nordstrom
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Case Details:
Case Code : HROB099
Case Length : 14 Pages
Period : 1988-2007
Pub Date : 2007
Teaching Note :Not Available Organization : Nordstrom Inc.
Retail
Countries : US
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Introduction Contd...
Nordstrom strictly prohibited "discrimination or harassment based on sex, race,
color, creed, national origin, religion, age, marital status, pregnancy,
physical, mental or sensory disability, sexual orientation, gender identity or
any other basis protected by federal, state and/or local laws."8
It added that "it was committed to recruiting, hiring and promoting qualified
applicants and employees, as well as giving people of all backgrounds an
opportunity to work and contribute to the company and community."9 Nordstrom believed that diversity
benefited the company, and said that it was dedicated to building a work
environment where diversity was valued. (Refer to Exhibit I for Nordstrom's
Diversity Mission Statement).
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Background
John Nordstrom, the founder of Nordstrom, was born in Sweden. In 1887, at
the age of sixteen, he immigrated to the US. In 1897, after laboring in
mines and logging camps for ten years, John Nordstrom heard of the Klondike
Gold Rush10 and decided to try his luck. By 1899, he had made $13,00011 from his
stake in a goldmine at Klondike and returned to Seattle, Washington.
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In 1901, John Nordstrom partnered with Carl Wallin (Wallin), a
shoemaker, and opened a shoe store in Seattle called 'Wallin &
Nordstrom.' On the first day the store sold shoes worth $12.50. By
1905, the annual sales were $80,000.
Then in 1923 they opened a second store in Seattle. John Nordstrom
retired in 1928 and passed on his stake in the company to his sons
Everett and Elmer. Wallin, who retired in 1929, also sold his share
to John's sons. In 1930 the shoe stores, now solely owned by the
Nordstrom family, adopted a new name, 'Nordstrom's.' Despite the
Great Depression,12 the two
stores made $250,000 in sales in 1930. In 1933, John's third son,
Lloyd joined the business... |
Excerpts
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