Managing Recruitment Process Outsourcing at Indian Ordnance Factories: Part A

Case Code: HROB278 Case Length: 15 Pages Period: 2013-2014 Pub Date: 2025 Teaching Note: Available |
Price: Rs.400 Organization: Indian Ordnance Factories Industry: Government Countries: India Themes: Human Resource Planning, HR Planning, HR Policy |

Abstract Case Intro 1 Case Intro 2 Excerpts
Excerpts
Planning, Preparation, & Finalization of The Contract
Pai with his team consulted Kumar and decided to outsource the entire process of recruitment since they lacked formal authority over other nodal factories like the IOF. NADP divided the entire outsourcing into two parts and planned to get a vendor for each part of the job. The first part of the job consisted of question paper preparation, printing, and evaluation while the second part of the job involved venue management for the actual conduct of the examination..
Unexpected Number of Applications
By August 02, 2014, NADP had received 260,000 applications. This trend continued over the next two weeks..
Planning For Exam Day
According to the plan, a final list of venues was to be submitted by October 31, 2014, by VM Agency. NADP representatives were to cross-check and intimate to the firm the suitability of the venues. Admit card download was scheduled to begin on November 15, 2014..
Challenges Faced In Execution of Plan
As per the contract, VM Agency was supposed to inform NADP of the details of the final venues and center wise number of applications by November 08, 2014, five weeks before the scheduled date of exam..
Challenges For PAI
QP Agency suggested to Pai that the exam be conducted on two dates while VM Agency suggested that it be conducted on the same day but in two shifts. Both had made the suggestions with an eye on making their role in the recruitment process easier. Pai’s decision to conduct the exam on the same day in two shifts would double the task for QP Agency in terms of both logistics and maintaining of confidentiality..
Exhibits
Exhibit I: Planned vs. Actual Time of Events Recruitment
Exhibit II (A): Activity List at Venues
Exhibit II (B): Checks and Balances
Exhibit III: Shortlisting Criteria of Vendors as in Tender
Exhibit IV: Additional Center Planning
Exhibit V
Exhibit VI: A. Syllabus of Various Trades
Exhibit VII: Venue Selection Criteria
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