Managing Recruitment Process Outsourcing at Indian Ordnance Factories: Part A

Managing Recruitment Process Outsourcing at Indian Ordnance Factories: Part A
Case Code: HROB278
Case Length: 15 Pages
Period: 2013-2014
Pub Date: 2025
Teaching Note: Available
Price: Rs.400
Organization: Indian Ordnance Factories
Industry: Government
Countries: India
Themes: Human Resource Planning, HR Planning, HR Policy
Managing Recruitment Process Outsourcing at Indian Ordnance Factories: Part A
Abstract Case Intro 1 Case Intro 2 Excerpts

Excerpts

Planning, Preparation, & Finalization of The Contract

Pai with his team consulted Kumar and decided to outsource the entire process of recruitment since they lacked formal authority over other nodal factories like the IOF. NADP divided the entire outsourcing into two parts and planned to get a vendor for each part of the job. The first part of the job consisted of question paper preparation, printing, and evaluation while the second part of the job involved venue management for the actual conduct of the examination..

Unexpected Number of Applications

By August 02, 2014, NADP had received 260,000 applications. This trend continued over the next two weeks..

Planning For Exam Day

According to the plan, a final list of venues was to be submitted by October 31, 2014, by VM Agency. NADP representatives were to cross-check and intimate to the firm the suitability of the venues. Admit card download was scheduled to begin on November 15, 2014..

Challenges Faced In Execution of Plan

As per the contract, VM Agency was supposed to inform NADP of the details of the final venues and center wise number of applications by November 08, 2014, five weeks before the scheduled date of exam..

Challenges For PAI

QP Agency suggested to Pai that the exam be conducted on two dates while VM Agency suggested that it be conducted on the same day but in two shifts. Both had made the suggestions with an eye on making their role in the recruitment process easier. Pai’s decision to conduct the exam on the same day in two shifts would double the task for QP Agency in terms of both logistics and maintaining of confidentiality..

Exhibits

Exhibit I: Planned vs. Actual Time of Events Recruitment
Exhibit II (A): Activity List at Venues
Exhibit II (B): Checks and Balances
Exhibit III: Shortlisting Criteria of Vendors as in Tender
Exhibit IV: Additional Center Planning
Exhibit V
Exhibit VI: A. Syllabus of Various Trades
Exhibit VII: Venue Selection Criteria



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