Michigan.Gov the Leading Integrated E-Government Portal
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To download Michigan.Gov the Leading Integrated E-Government Portal case study
(Case Code: ITSY030) click on the button below, and select the case from the list of available cases:
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Please note:
This case study was compiled from published sources, and is intended to be used as a basis for class discussion. It is not intended to illustrate either effective or ineffective handling of a management situation. Nor is it a primary information source.
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Case Details: |
Price: |
| Case Code |
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ITSY030 |
For delivery in electronic format: Rs.
500;
For delivery through courier (within India): Rs. 500 + Shipping & Handling Charges extraThemes
e-government |
| Case Length |
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23 Pages |
| Period |
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2003 |
| Pub Date |
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2003 |
| Teaching Note |
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Not Available |
| Organization |
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Michingan.gov |
| Industry |
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IT & Computers |
| Countries
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USA |
Abstract:
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The case discusses the Michigan.Gov portal, an e-government
initiative of the state government of Michigan in the US. Launched in July 2001,
the portal has won several awards/recognitions for its visionary use of
information technology. Michigan.Gov provided one-stop, quick and convenient
access to a range of information and services of several state government
departments to the citizens and businesses of Michigan. The case examines the
reasons for the launch of portal, the implementation of the portal project, the
role of leadership and the services offered. The case also details the
challenges confronted and the way they were overcome when the portal project was
being implemented.
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The case then examines the benefits of the
portal to the citizens, government and private organizations,
and the areas where it needs to overcome certain weaknesses.
Issues:
» Understand the need for creating a state-wide integrated e-government
portal, and its efficacy in serving citizens and businesses.
» Understand the procedure to be followed in implementing an e-government portal
project.
Contents:
Keywords:
Michigan.Gov, portal, e-government, state government,
Michigan, US, July 2001, won, information technology, information, services,
state government, departments, citizens, businesses, launch of portal,
implementation, portal project, leadership, challenges, benefits, citizens,
government, private organizations
Gaining Global Recognition
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