Six Sigma at GE
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Please note:
This case study was compiled from published sources, and is intended to be used as a basis for class discussion. It is not intended to illustrate either effective or ineffective handling of a management situation. Nor is it a primary information source.
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Case Details: |
Price: |
| Case Code |
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OPER015 |
For delivery in electronic format: Rs. 300;
For delivery through courier (within India): Rs. 300 +Shipping & Handling Charges extra
ThemesQuality Management TQM/ISO |
| Case Length |
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12 Pages |
| Period |
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1995 - 2002 |
| Organization |
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GE |
| Pub Date |
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2002 |
| Teaching Note |
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Available |
| Countries
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USA |
| Industry |
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Varied |
Abstract:
The case examines the initiatives taken by GE, one of the world's largest
diversified companies to implement the Six Sigma quality tool in the 1990s. The
case discusses in detail the concept of Six Sigma, its implementation procedure
and its benefits. It also explores the implementation procedure at GE and the
benefits reaped by the company on account of adopting Six Sigma.
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Issues:
» Explore the benefits reaped by GE from the Six Sigma initiative and its
contribution to the company's sustained superior financial performance and
competitive advantage
Contents:
Keywords:
Initiatives, GE, largest, diversified companies, Six Sigma,
quality tool, 1990, implementation, procedure, GE
Six Sigma at GE
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