The Six Sigma 'Plus' Quality Initiative at Honeywell

Case Studies | Case Study in Business, Management, Operations, Strategy, Case Study

ICMR HOME | Case Studies Collection

To download The Six Sigma 'Plus' Quality Initiative at Honeywell case study (Case Code: OPER024) click on the button below, and select the case from the list of available cases:

Operations Management Case Studies | Case Study in Management, Operations, Strategies, Marketing Management, Case Studies

Operations Case Studies
Case Studies Collection
Operations Short Case Studies
View Detailed Pricing Info
How To Order This Case
Business Case Studies
Case Studies by Area
Case Studies by Industry
Case Studies by Company

Custom Search

Please note:

This case study was compiled from published sources, and is intended to be used as a basis for class discussion. It is not intended to illustrate either effective or ineffective handling of a management situation. Nor is it a primary information source.

Chat with us

Strategic Management Formulation, Implementation, & Control, 12e

Please leave your feedback

Leave Your Feedback

ICMR India ICMR India ICMR India ICMR India RSS Feed

Case Details:


Case Code : OPER024 For delivery in electronic format: Rs. 400;
For delivery through courier (within India): Rs. 400 +Shipping & Handling Charges extra


Quality Management TQM/ISO
Case Length : 16 Pages
Period : 2003
Organization :
Pub Date : 2003
Teaching Note : Available
Countries : USA, Global
Industry : Online Retailing


The case examines the implementation of the 'Six Sigma Plus' quality management system at the leading US-based technology and manufacturing company Honeywell International. It gives detailed information regarding the quality management systems followed at AlliedSignal and Honeywell, [Six Sigma and Honeywell Quality Value (HQV, based on the Malcolm Baldrige Quality Model and the European Foundation for Quality Management) respectively] before they merged to form Honeywell International in 1999. The case then discusses the evolution and implementation of Six Sigma Plus (a program formed by integrating the best of Six Sigma and HQV) at Honeywell International.

Operations Management Case Studies | Case Study in Management, Operations, Strategies, Marketing Management, Case Studies

It studies the reasons that hampered the implementation of the initiative mid-course, and details the efforts taken to put it back on the track. Finally, it examines the results of the initiative and Honeywell International's future business perspectives.


Examine the various facilities offered and the technologies adopted by online shopping sites

Understand the value propositions adopted by e-tailing ventures and their importance in e-commerce activities


  Page No.
Integration of Forces 1
Background Note 2
Marrying Two Quality Initiatives 4
Developing and Implementing Six Sigma Plus 7
Results & Problems 9
Putting Honeywell back on Track 10
What Lies Ahead? 11
Exhibits 13


Six Sigma Plus, quality management system, US-based, technology, manufacturing, Honeywell International, AlliedSignal, Honeywell, Six Sigma, Honeywell Quality Value, HQV, Malcolm Baldrige Quality Model, European Foundation for Quality Management, hampered, mid-course, track, results

Integration of Forces - Next Page>>

Custom Search


Operations Management
Textbooks Collection

Operations Management
Workbooks Collection

Case Studies in Operations Management - Vol. I
Case Study Volumes Collection


Case Studies Links:- Case Studies, Short Case Studies, Simplified Case Studies.

Other Case Studies:- Multimedia Case Studies, Cases in Other Languages.

Business Reports Link:- Business Reports.

Books:- Text Books, Work Books, Case Study Volumes.