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Domino's India Logistics Management

            

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DOMINO'S LOGISTICS MODEL contd...

Once the new model was formalized, Bhatia planned to use Domino's 25 refrigerated trucks[4] to transport products for other companies on the same route. For instance, if an operator in Kochi (Kerala) needed to transport specialty cheese, he could use the Domino's fleet to transport his products.

Said Bhatia, “Not too many people have refrigerated trucks in the country. And we can offer them quality service because we will be giving them standards we use for ourselves.” Company sources said that enquiries from clients for such transport facilities had started coming in.

Bhatia said he was in the process of selecting a person to head the logistics operation, which would be spun off as a separate profit centre. Bhatia seemed confident that the profit centre had the potential to bring in Rs 10 bn by 2006. However, he said the profit center would not be allowed to impede the growth of the pizza business, Domino's core operation. Only those deliveries that did not delay or deroute the truck would be considered.

TABLE I
OUTSOURCING THE INGREDIENTS

            

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Wheat

 Jalandhar (Punjab)

Cheese

 Karnal, Haryana

Tomatoes

 Bhubaneshwar, Orissa

Spice

 South India

Baby Corn

 Nepal

Exotic Vegetables

 Sri Lanka

Pepperoni

 Australia

Jalapeno

 Spain

Source: Businessworld, June 12, 2000.

FIGURE I - DOMINO'S LOGISTICS MODEL

EXHIBIT I - THE PIZZA HOTLINE

EXHIBIT IV - MCDONALD'S-OUTSOURCING THE INGREDIENTS

[4] The number was to be increased to 100 by 2001.


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