Domino's India Logistics Management

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This case study was compiled from published sources, and is intended to be used as a basis for class discussion. It is not intended to illustrate either effective or ineffective handling of a management situation. Nor is it a primary information source.

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Case Details:


Case Code : OPER005 For delivery in electronic format: Rs. 300;
For delivery through courier (within India): Rs. 300 +Shipping & Handling Charges extra


Supply Chain Management
Case Length : 10 Pages
Period : 1999 - 2003
Organization : Domino's
Pub Date : 2003
Teaching Note : Available
Countries : India
Industry : Food, Beverage and Tobacco


The case gives an overview of Domino's revamped supply chain operations in India. It discusses the various benefits of the new logistics model and discusses the reasons for the revamp. The benefit of low costs achieved through the new model was passed on to the customers in the form of lower prices. The case also compares Domino's new supply chain model with McDonald's supply chain model.


Analyze the supply chain of an other fast food company and compare it with Domino's supply chain model


  Page No.
Introduction 1
Background Note 1
Domino's Logistics Model 3
Exhibits 7


Domino, supply chain, operations, benefits, logistics model, low costs, customers, lower prices, McDonald's , supply chain model

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