![]() |
When a customer makes a call on a wireless phone, the message is transmitted by low energy radio signals to the nearest antenna site, which is connected, to the local terrestrial phone networks. These messages are delivered to the receiver via phone lines if the call is made to a landline phone and by radio signals if the call is made to a wireless phone. Whenever a wireless phone user reaches the boundary of a cell the wireless network immediately senses that the signal is getting weak and automatically passes the call to the antenna of the cell into which the caller is travelling. Customers can make/receive calls even when they are out of the accessible geographical area with the help of a wireless carrier. This facility is also known as roaming.
The services that make use of wireless telephone technology are: |
• Time Division Multiple Access (TDMA): TDMA is a digital air interface technology designed to increase channel capacity by enabling it to handle simultaneous phone calls. Using TDMA, a signal is divided into pieces and each one is assigned to a different time (fraction of a second) slot. This increases channel capacity.
• Global System for Mobile Communications (GSM): This is a type of TDMA that has encryption features. GSM has become a standard in Europe and the US for mobile communications.
8] Encryption is one way of ensuring data security. To read an encrypted file, a user must have access to a secret key
or password that enables him to decrypt it.
Case Code : BSTR031
Themes: Turnaround Strategy
Case Length : 11 Pages
Period : 1999-2001
Organization : Iridium LLC
Pub Date : 2002
Teaching Note : Available
Countries : USA
Industry : Telecommunication
Business Strategy
Finance
HRM
Insurance
IT and Systems
Marketing
Operations
Leadership
More Case Studies >>
Business Environment
Business Ethics
Business Strategy
Human Resource Management
IT and Systems
Marketing
Operations
Micro Case Studies >>
Micro Case Studies
Free Case Studies
Articles
Interviews
Book Reviews
Glossary
Online Quiz
More Free Resources >>
Best Selling Case Studies
Business Case Studies
Learning With Case Studies
Cases Used in Textbooks
Prize Winning Case Studies
More Case Studies >>