Best Practices in Knowledge Management

Case Volume Edition: I
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Case 01	Nike's 'Sports Knowledge Underground' E-learning Initiative
Case 02	CRM/KM initiatives at 3M
Case 03	Knowledge Management Initiatives at British Petroleum
Case 04	Knowledge Management @ Xerox Corp
Case 05	Knowledge Management @Tata Steel
Case 06	Knowledge Sharing Initiatives at the World Bank - Creating a Knowledge Bank
Case 07	Knowledge Management Practices at Toyota Motors
Case 08	Knowledge Management Initiatives at TCS
Case 09	Infosys' Knowledge Management Initiatives
Case 10	Mckinsey's Knowledge Management Practices
Case 11	Knowledge Management Initiatives at IBM
Case 12	Solution Exchange: Knowledge Management Initiative at UNDP