Operations Management
Chapter 1 : Operations Management - An Overview
Operations Management Decisions
Historical Evolution of Operations Management
Scientific Management
Moving Assembly Line
Hawthorne Studies
Operations Research
Computers and Advanced Operations Technology
Chapter Summary
|
Operations management deals with planning, organizing,
controlling, directing, motivating and coordinating all the activities of an
operations system. Timely and proper implementation of operations management
concepts assists in the effective management of resources which are used by
organizations to produce goods and services. Operations management, until
recently, was considered secondary to finance and marketing.
But now, organizations are realizing the significance of operations management,
and recognizing it as a critical functional area. Operations management
decisions include long term strategic decisions on issues like facility location
and capacity determination, mid-term tactical decisions on issues like
identification of appropriate manpower and determination of inventory levels,
and short term operational decision like production scheduling and job
assignment. |
|
To be successful in these activities, operations managers should possess both
technical and behavioral skills. They should apply these skills to achieve
improved productivity and quality, simultaneously providing goods and
services on time.
In this chapter we have discussed the importance of operations management,
the historical evolution of operation management, and computers and advanced
operations technology.
Next Chapter>>
|
|
Short Case Studies / Caselets