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Information Technology and Systems

            

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Chapter 6 : Management Information Systems

Information Systems for Business Operations

Transaction Processing Systems

    Data Entry
    Transaction Processing
    Database Updation
    Report Generation
    Inquiry Processing

Functional Information Systems

    Marketing Information Systems
    Manufacturing Information Systems
    Human Resource Information Systems
    Accounting Information Systems
    Financial Information Systems

Management Information Systems

    Evolution of MIS
    Characteristics of MIS
    Functions of MIS
    Importance of MIS
    Management Reporting Systems

Decision Support Systems

    Characteristics of a DSS
    Types of DSS
    Applications of DSS
    Geographic Information Systems (GIS)

Executive Information Systems

    Pre-requisites of a Successful EIS Implementation
    Guidelines for Preparing an Effective EIS
    Artificial Intelligence

Online Analytical Processing

    Characteristics of OLAP
    Benefits of OLAP

Information Systems for Strategic Advantage

    Improvements in Business Processes
    Re-engineering Business Processes
    Transforming into an Agile Competitor
    Toward Creation of a Virtual Company
    Knowledge Management Systems

Chapter Summary

To enable a company to achieve its objectives, it is essential that the management has a clear understanding of the kind of information that needs to be collected, stored, and analyzed. This information should be consistent with the requirement of the organizational level at which it is targeted. Information systems that process data generated from the occurrence of business transactions are called transaction processing systems.

Information systems in many large organizations are combinations of various functional information systems like marketing information systems, manufacturing information systems, human resource information systems, accounting information systems, and financial information systems.

An MIS can be defined as an integrated, user-machine system that provides information to support the managerial, operational, and decision-making functions in an organization.

The characteristics of an MIS are that it is management-oriented, management-directed, an integrated system, enables maintenance of a common database, and is flexible. The functions of an MIS are data collection, data storage, and information presentation.

DSSs are used to help in managerial decision making. A DSS is flexible, based on simple models, and uses a database. An EIS aims at providing timely information to the top management. For the successful implementation of the EIS, a consensus between a senior management person and a project leader is essential. OLAP helps in multidimensional analysis and provides timely information. A well-designed OLAP can help in efficient data management.

Information systems can be used by businesses to achieve strategic advantage. Improving business processes, reengineering of business processes, agile competition, creating virtual companies, and knowledge management are some of the advantages of using information systems in business.

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