Koontz and Weihrich defined management as the process of designing and
maintaining an environment for the purpose of efficiently accomplishing
selected goals. The management of an organization involves planning,
organizing, staffing, leading and controlling the work of organization
members to achieve pre-set objectives. While these functions form the basis
of the managerial process, several other elements contribute to an
understanding of how managers actually operate. For instance, managerial
roles and skills are important factors in determining organizational
performance. The chapter discusses the various managerial roles identified by
Henry Mintzberg, the various levels of management in an organization and the
skills needed at different levels. The chapter ends with a brief discussion
of the various approaches to the study of management. |
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