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Information Technology and Systems

            

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Chapter 15 : MIS in Specialized Areas

MIS in Government Organizations

MIS in Non-Profit Organizations

    Information System Applications in NPOs
    Challenges Faced by NPOs
    Information Systems at CRY

MIS in Managing Corporate Performance

MIS in Managing Projects

    Project Management Information Systems (PMIS)
    Project Management at XIMB

MIS in Online Marketplaces

    One-to-Many Marketplaces
    Aggregator Hubs
    Broker Hubs
    Collaboration Hubs
    Translator Hubs
    True Many-to-Many Marketplaces

Chapter Summary

IT has offered several opportunities as well as posed challenges to the commercial and the government organizations. The development of computer systems has made the processes of data collection, storage, retrieval, and manipulation easier in commercial as well as government organizations. Commercial organizations have been making use of the ICTs in order to bring out new and innovative products and services and to satisfy their customers. Of late, government organizations too have realized the importance of technology and have started employing it in carrying out their functions.

Information systems help in enhancing the efficiency and goodwill of an organization. They provide a competitive advantage to the organization and help in differentiating it from other similar organizations. Unlike profit-oriented organizations, NPOs have traditionally been considered as having a scarcity of funds and as laggards in responding in a timely manner to the changes in the environment due to little or no competition.

Contrary to this view, modern day NPOs are as active as the profit-oriented organizations and are actively making use of IT, especially in the field of communication.

Initially, organizations assessed their performance on a monthly basis. But with the introduction of information systems, there is a demand for an integrated organization in which the various management techniques are combined with the management processes like budgeting, forecasting, reporting, etc. All these developments have paved the way for the development of a concept called corporate performance management. It is a management discipline that defines the processes, methods, metrics, and systems that are required for managing the performance of the organization.

Projects have specific requirements in terms of planning, control, procurement, and delegation of decision-making authority, reporting, and other administrative activities. These needs can be met through specific and dedicated systems and procedures. A Project Management Information System (PMIS) helps in planning, scheduling, and tracking the various tasks and procedures involved in those projects.

Online trading has transformed the way in which business was traditionally conducted. It is a method through which purchase and sale of goods and/or services takes place through the Internet. There are six different types of online exchanges. These are one-to-many marketplaces, aggregator hubs, broker hubs, collaboration hubs, translator hubs, and true many-to-many marketplaces. With online trading, individuals can now go to the websites of online trading firms and decide upon their investments.

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