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Chapter 16 : Basics of E-Business and Enterprise Application Integration

Evolution of E-Business

    Stages of E-Business
    The Rise of E-Business
    Traditional Business vs. E-Business
    The Emergence of Infomediaries

Organizational Culture for E-Business

    Ensure Commitment of Top Management
    Create Incentives that Support E-Business Goals
    Develop and Maintain a Bias for Action

E-Business Models

    Business-to-Business Model
    Business-to-Consumer Model
    Consumer-to-Consumer Model
    Business-to-Employee Model
    Government-to-Citizen Model
    Citizen-to-Government Model
    Government-to-Government Model
    Government-to-Business Model

Enterprise Application Integration

    Principles of EAI
    Need for EAI
    What Does EAI Do?
    EAI Standards
    Impact of EAI Standards

Chapter Summary

The first phase of e-business evolution focused on transaction-oriented e-commerce while with the evolution of the second phase, companies shifted their focus toward customer-centric e-business. Information is the key for conducting e-business and in the e-business environment the intermediaries are bypassed and replaced by websites called infomediaries. In e-business, organizations need to continuously make efforts to enhance and leverage their business processes and technology to achieve the highest degree of customer satisfaction and organizational culture plays an important role in maintaining this focus. E-Business models include business-to-business (B2B), business-to-consumer (B2C), consumer-to-consumer (C2C), business-to-employee (B2E), government-to-citizen (G2C), citizen-to-government (C2G), government-to-government (G2G), and government-to-business (G2B).

EAI should not be considered as a destination, but rather as a journey. Increasingly, complex business processes are being automated, standardized, reused, and shared.

These will lead to the attainment of higher business value. But the costs associated with the implementation of EAI must also be taken into consideration as they can be substantial, both from a financial point of view and in terms of the organizational disruptions that are often involved.

The EAI approach provides enhanced access to timely and more accurate data across a distributed environment while minimizing redundancy. Business process management promotes the management of integration at the business process level and allows for real-time and historical analysis of business conditions and performance. EAI should be considered as a strategic investment that can reduce costs over the long run.

EAI implementation leads to a considerable augmentation in productivity by cutting down cycle times for improvement and freeing resources to support further integration efforts. The flexibility of EAI allows for changes to the business and technical landscape to occur with minimal rework and effect on production systems. Increased manageability and maintainability provides extended technical control of the environment for proactive and reactive management of systems.

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