Introduction to Management

Chapter Summary

Controls are necessary to check whether the performance conforms to the plans prepared by the organization. This chapter examined the necessity of overall control. In this context, two types of controls were discussed: direct control and preventive control. Direct control is carried out once the deviations from the plans are observed and then steps are taken to rectify them. The causes of negative deviation and direct control were discussed.

The principle of preventive control is based on the idea that most of the negative deviations from standards can be overcome by applying the fundamentals of management. The assumptions and advantages of preventive control were discussed in the chapter.

Two types of organization audits, the management audit and the enterprise self-audit, were discussed. The certified management audit, its benefits and problems regarding its application were also discussed. Finally, we examined the enterprise self-audit, its procedure, and its contribution to management.

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